Keeping Everyone Healthy during COVID-19

May 27, 2020 5 min read 1 Comment

Keeping Everyone Healthy during COVID-19

Who's counting the days till we re-open?
We know we are! 

Ahead of the re-opening, we have new processes in place to ensure the wellness of you and our team. We want you to feel safe and healthy in the Aleenta space :)

Having said that, this is just a start. As we listen and learn, we will fine-tune and update to ensure Aleenta continues to be the sanctuary you need during this time. 

We are dedicated to the cleanliness of our Studios and the health and safety of our community. We are following the new COVID-safe Government guidelines to keep you safe during your workout and have a COVID-19 Plan for each Studio.

STUDIO RE-OPENINGS

At this stage, we are re-opening our Studios:

> Adelaide - Monday 1 June 2020 (except for Rundle st which will re-open 1 July)
> Gold Coast - Saturday 13 June 2020
> Melbourne - from Monday 22 June 2020

STUDIO PASSES / MEMBERSHIPS

If you had an active Pass on Monday 23 March 2020, we will automatically extend your Pass with an additional 15 weeks. This extension will be completed by:

> Adelaide - Fri 5 June 2020
> Gold Coast - Fri 19 June 2020
> Melbourne - Fri 27 June 2020

If you are a Member with us, your Membership will automatically activate in line with the Studio re-opening dates. Should you wish to remain on Suspension or change your membership, please click the links to complete these forms:
> Membership Suspension
> Membership Change

It is also available on the footer of www.aleentabarre.com and we will action within 48 hours. 

ALEENTA BARRE ON-DEMAND MEMBERSHIP

If you are an Aleenta Barre On-Demand Member and you want to change your Subscription, you can do this yourself under your Profile. If you need additional assistance, please contact hello@aleentabarre.com.

BOOKING CLASSES

> Adelaide Clients can book classes from now. 
> Gold Coast Clients can book from Saturday 30 May
Melbourne Clients can book from Tuesday 9 June

New to Aleenta? Head here to grab your 7-Day Unlimited Intro Pass.

ALEENTA BARRE STUDIO STANDARDS

Your safety is our utmost priority so we have made some changes to how we operate during these times. Here is what you can expect: 

Reception & Class Arrival

We need to minimise the time and number of people in reception. So whilst we love a chat, we’d appreciate during this time, if you arrive 5 mins before class and after checking in with the Tender, head straight into the Studio. If you are early, please consider waiting until coming into the Studio. Each Studio will have a poster advising how many people are allowed in reception at any one time.

What to bring to Class...

BYO Equipment during COVID-19

1. Please arrive changed and ready to start. During this time communal change areas will be unavailable as per the Government directive.
2. Please only bring necessities to the Studio.
3. We are required to get you to bring your own mat, towel, grippy socks & water bottle. (If you forget, we'll have some for purchase in-Studio 👍🏻).

Masking up is a-okay

If you wish to wear a mask and gloves during class - go for it! We will also be providing masks and gloves to our team and allowing them to choose to use if they wish.

Social Distancing & Class Sizes

A maximum of 10 people is allowed in each class with 1.5m safe distance between each person.

Hand sanitiser & Wipes

We will have hand-sanitiser available at the entrance to each Studio and wipes for you to disinfect before & after class.

Disinfecting high-touch surfaces

Before and after every-class we’ll disinfect doorknobs, handles, barres, light switches, toilets, benches and anything else in-studio. And we ask that you during these times you minimise your footprint in-studio.

We will also be asking you to wipe your barre, mat and anything else you can think of before and after class.

Cashless

Aleenta is a cashless venue. When purchasing items, we can use your credit/debit card on file or you can provide in-person where it is securely stored in our POS system.

Minimising use of equipment

> Barre/Mat Pilates
We love using equipment, but during this time we will mainly utilise our own bodyweight during class. We won’t use therabands, straps, or Pilates balls in our routines. 1kg weights will be used and wiped-down pre & post-class.

> FIT
For FIT we will be using bodyweight exercises and you will stay on your own mat.

Health Checks

Should there be community outbreaks, we may institute health checks including temperature checks as you enter the Studio.

Using our Voices

You know we love a good tactile technique cue to help you understand how to more effectively perform an exercise. However, for the time being, we are removing touch and replacing with verbal-visual imagery for you :)

 

YOUR RESPONSIBILITIES

We’ve put a lot of changes in place and for us all to stay safe, we all need to make sure we do our part.

1. Be respectful of your fellow Aleentees & cancel in excess of 3 hours if you can't attend

With class size restrictions, we’ll be strictly enforcing our cancellation policy. Please remember if you can't attend, cancel 3 hours before the class. If you do not you will forfeit the class. Unlimited Members will be charged a $12 cancellation fee. Please be respectful and considerate and adhere to these timeframes. 

Likewise, we will cancel a class if it has 3 or less people in it during this COVID-19 period and at least 3hrs prior to class (unless we receive a number of last-minute cancellations).

2. Keeping each other safe.

Please make sure to practice social distancing when in close, shared spaces. 

If you have a cough, fever, or symptoms of COVID-19, please do not come to the studio until you’re symptom-free and fever-free for five days.

If you have tested positive for COVID-19, or have knowingly come into close contact with someone who has, we ask that you do not come to the studio for 14 days or until you’ve tested negative for COVID-19.

If you feel unwell, please stay home and stay safe. 

***

We know this is a time where you can feel overwhelmed. We do too. But we know as soon as you get to class, the tunes start and you're pulsing away, it will feel like home again and you can spend this time just focussing on you.

We can't wait to welcome you back. And we'll continue to monitor the situation and change as needs be. With no way to predict what will happen moving forward, the best way we can prepare is to respond and evolve as the situation develops—with nothing but your safety in mind.

Whether you plan to join us in the studio, or feel more comfortable staying home, we’re here for you. If you have questions or concerns, drop us a line at hello@aleentabarre.com or 1800 672 606 and we're happy to chat more.


1 Response

Simone Menz
Simone Menz

July 07, 2020

I booked on the app a couple of days ago for a Bourke St barre, and turned up at 5:40pm today to a closed studio. I will assume that means tomorrow’s classes are cancelled too. There are various dates for reopening Bourke St on your website (and I assumed given the booking app was running again that you were reopening) – I know there is lots going on but might be worth a clarification to save people turning up unnecessarily.

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