FAQ's
Welcome to the Club! We’re here to make your booty stronger & your life easier.
Walking into a new studio can be a little intimidating. What to expect?. What to wear? When to arrive? Which classes to do? We’ve all been there!
Here’s a guide, so you can get to know us better. Knowledge is power!
First time in studio –
what’s the go?
Your first time at Aleenta is exciting, and maybe a little intimidating, especially if exercise isn’t really your jam (or you’re trying new movement for the first time!). Rest assured, our team is made up of some of the kindest and most genuine humans around!
Expect a fun, welcoming environment from the moment you walk through the doors. You’ll be greeted by a smile from your instructor and you can chat with your friendly soon-to-be workout besties in our calm, light-filled studio.
Here’s your first visit checklist:
- Wear comfy activewear that allows you to bend, reach, stretch and twist!
- Arrive 10 minutes before your class.
- Meet your instructor.
- Get a tour of the studio.
- Chat about your goals and make plans, discuss any injuries or if you are pregnant.
And remember to bring grippy socks – these are compulsory in all studio classes as a safety and hygiene measure. Thank you for understanding! If you don’t already have some in your life, they’re available for purchase at all of our studios.
Classes
Every Aleenta class is 50 minutes, apart from our 75 minute Yin Yoga. You know you can depend on us to deliver a smooth (often sweaty) class with an intelligent sequence every time. We are consistent, as well as fun and sparkly!
Please remember to arrive 5-10 mins early so you can settle in and decompress, have a tea or chat, before we jump in!
We’re glad you asked! Our faculty of highly-skilled instructors raise 13 signature classes to cover all your joyful movement needs – from cardio to targeted strength to juicy restoration, we have something for you. Here’s the list:
Reformer Stretch
Reformer Focus
Bodyformer
Bodyformer Plus+ (advanced)
Barre Burn
Mat Pilates
Mat Pilates Plus+ (advanced)
Stretch & Release
Strong Flow Yoga
Slow Flow Yoga
Yin Yoga
Circuit (high intensity), and
The b. class. (dance)
You’ll find unique benefits in each, allowing you to find the perfect fit for your goals and interests. We can’t wait to see you join our movement for good!
Check Out Class Styles
Almost** all of them! We tailor most classes to be a good fit for everyone so that you can enjoy moving with us in every season of life, including exercising for the first time.
We also specialise in supporting you when you need to begin again! Let us guide you to explore your changing movement needs through pregnancy, menopause, injury recovery, and the effects of time on your body.
The term ‘beginner’ envelopes those trying a new mode of movement. Done loads of Mat Pilates but want to challenge yourself with Barre? Know a Reformer inside out but Yoga is a mystery to you?
Our Beginner hero classes are:
Reformer Focus
Reformer Stretch
Stretch & Release
Mat Pilates
The b. Class, and
Slow Flow Yoga
Feeling ready to jump right in? We also know you’ll love Bodyformer, Barre Burn & Yin Yoga.
Our instructors are trained to guide people of all skill levels so that moving with us is the best part of your day!
**Circuit, Strong Flow Yoga, Bodyformer Plus+ and Mat Pilates Plus+
We recommend prior experience before booking into any Plus+ class, Circuit, or Strong Flow. Complete at least 5 beginner-friendly classes in these styles, to get acquainted with the equipment, build confidence, and suss out your strengths and limits. This is for your safety and enjoyment!
Choose your adventure!
Most of our classes are designed to be adaptable and open to everyone, layered so you can increase or decrease movement intensity with ease.
Intermediate-advanced class offerings include Strong Flow Yoga, Barre Sweat, Circuit, Bodyformer Plus+ and Mat Pilates Plus+.
Feeling strong but never used a Reformer?
We recommend doing 5 Reformer Focus or Bodyformer classes before landing on Bodyformer Plus+ so you’re confident on the carriage before adding complex movement. You need to know your physical strengths and limits when you begin to push the intensity of this Pilates style.
Our instructors are there to support you every step of the way.
If you have any questions or concerns, simply have a chat with your instructor before the class begins. They will be more than happy to assist you and ensure you enjoy moving with us!
Of course! We are here to help you excel. Choose a beginner class to dip your toe in the water.
If you have specific concerns about coming to a regular class, you can book an appointment with our incredibly knowledgeable physio (who also teaches classes!) Ellie Parnell. She offers private one-on-one sessions to assess your present physical ability and help you plan out your movement diet.
Remember, most of our classes can be modified to suit your fitness level (we’ll help ensure you book in to the right ones)! It’s normal to feel a bit nervy, and we’re here to support you every step of the way.
The best way to find out is to book in and get your booty into the studio! Explore as many of our different classes, instructors and studios as you can.
If you’re not one to dive headfirst into the unknown, detailed descriptions of each class live here. Or email us hello@aleenta.club for some guidance!
Prenatal & Postnatal FAQs
Absolutely! As long as you have medical clearance and feel well, you’re good to go.
We are one of the only Reformer Pilates studios that welcomes, and actively makes space for, pregnant women in our classes, providing variations to movements when you need them.
Our mindful instructors are well-educated in prenatal yoga, Pilates and barre, to support your needs regardless of which trimester you’re in, so you can engage in our classes with confidence.
Be sure to let us know you’re pregnant when you sign up (we keep it confidential), and tell your instructors before the start of each class.
Your undertaking during pregnancy and beyond is to enjoy classes that are appropriate for your energy levels and experience, honouring the constant changes in your body.
If you feel uncertain, seeing a physiotherapist is a great place to start. We like to work with your health professionals, so if you have any information or exercises from your physio, bring them along and we’ll do our best to support you in line with your health/treatment plan!
We’re here to chat anytime about the best class and membership options for you, as you let the joy of movement accompany you on this incredible journey! Email hello@aleenta.club to discuss your needs!
Our instructors are some of the most skilled in the game at offering modifications for pregnancy! Your comfort and the safety of your baby are of utmost importance to us. Exercise is not only safe, but amazingly beneficial in pregnancy – provided you have the all-clear from your prenatal healthcare provider.
You won’t be doing curl-ups or laying on your belly. But you can totally still come to regular classes! We’ll give you variations that allow you to gently maintain your core, but avoid strain & compression around your abdomen, with movements focused on arms, shoulders, chest, legs, glutes & keeping your balance! We have plenty of other exercises for you when the rest of the class is doing prone work and oblique twists!
We’re here to help you feel healthy and strong, to keep you active through pregnancy and as you prepare for birth.
We recommend avoiding supine resistance exercises from 14 weeks pregnant (the start of your 2nd trimester).
Here’s why. Welcome to trimesters 2 & 3, where growing baby ups the pressure on your internal organs, arteries and veins. Let’s get to know Vena Cava, your body’s largest vein, which runs up the right side of your ribcage to return low-oxygen blood to your heart from your lower body.
Blood receives more oxygen from your heart and then gets pumped out again through arteries to keep this incredible body well-nourished.
The weight of a baby sometimes compresses the Vena Cava when a mama is flat on her back (supine) or side-lying on her right. This can make you feel light-headed or nauseous.
Resistance training increases your body’s need for oxygen (that’s why you get puffed and sweaty). This means more pressure on the Vena Cava to return blood quickly to the heart so it can refresh and carry O2 to your hard-working muscles.
If that big vein is already under a bit of stress from being compressed by bubs, you might find yourself in discomfort. For some people it’s not a thing – depends on your body and baby’s position – but in a group setting we think it’s better to be safe than dizzy.
Our instructors will help you modify supine and side-lying exercises to elevate your heart and relieve the pressure so you get the same burn or benefits with safety and comfort. You’re in good hands!
We have great news.
If you’ve been doing Yoga, Barre or Pilates classes prior to pregnancy you can carry on with whatever you’re used to, provided you feel well, and your prenatal care provider gives you the all-clear!
The best approach is to stick to movement that your body knows and modify any exercises along the way, if needed, with the support of our amazing prenatal-trained instructors.
If you’re new to moving with us, we recommend holding off on Plus+ classes, anything bouncy and Circuit, until you’re well-recovered and feel strong again post-birth.
Classes we think you’ll love are:
Barre
Mat Pilates
Slow Flow Yoga
Yin Yoga
Reformer Stretch, and
Reformer Focus
Check Out Class Styles
Congratulations! Firstly, have you had your 6-week postnatal check-up? This appointment with your chosen healthcare provider is a chance for them to assess your physical health and for you to ask them questions about beginning, or returning to, group-style classes at the studio.
Once you have clearance, we say 6 weeks postpartum is the earliest you should consider returning (after a vaginal birth – 12 weeks for a C-section). These are national postnatal exercise guidelines.
Your new routine should focus on your spinal posture (holding a baby is hard work!), light resistance as a therapeutic way of rebuilding strength, and breathing well (amaze for de-stressing and reducing overwhelm).
Higher intensity exercise can begin around16 weeks postpartum. This is a guide – please listen to your body! We want to help you soothe your mind into your new form.
Your fave classes will be:
Mat Pilates
Reformer Focus
Reformer Stretch
Slow Flow Yoga and
Yin Yoga
You should know that early postpartum, this is not a prob! Your top priority is rest, recovery and connecting with your newborn.
Abdominal separation is a normal, natural part of pregnancy – for many women the linea alba (connective tissue through the centre of your superficial abdominal muscles) needs to separate so that bub can grow big and strong!
The separation usually comes back together naturally. If you still have a big gap (more than 2 finger-widths) after your little one’s first birthday, it could be time to check in with a physio.
Rest assured, with some mindful targeted exercise, your body is amazing at healing itself.
Oh, you are in so much luck! You can book in to see our women’s & pelvic health physio for a one-on-one consultation.
Ellie Parnell, of Glide Clinical Pilates, runs her practice from our Aleenta Health Club Magill Rd studio (she is also one of our experienced instructors, we are blessed!). Book online here https://www.glideclinicalpilates.au/about
If you’re not sure where to begin, feel apprehensive about group classes, or you want to better understand your own practice, Ellie will guide you on how to best adapt movements for your body as you move through these seasons!
She also offers exercise one-on-one sessions at Aleenta Health Club Mawson Lakes.
We know it can be tricky to find a women’s health physio when you need one. If no available bookings suit you on the Glide website, contact Ellie here https://www.glideclinicalpilates.au/contact and she’ll work with you to find a time or pop you on the waitlist!
Yes, you’re welcome here! Ellie offers external & internal pelvic health assessments, and can assist you to manage bladder & bowel continence issues, and can refer for specialised care or ultrasound if required.
Livestream and On Demand! Our Club Passes and Club Subscriptions, plus the 7-DAY TEASER intro pass, have access to Zoom classes. We also offer a Livestream Unlimited membership.
This is an amazing option when you can’t get into your regular studio in person due to small humans – or illness at home, work, or whatever it happens to be. You can zoom from literally anywhere – houseboats, overseas, or your own backyard.
Livestream classes include all of the Mat Pilates, Yoga, The b. class & Barre from our Magill Rd studio.
If you miss the livestream class, it’s held in the magical cloud for 7 days. You’ll be emailed a link to access the recording so you have plenty of time to find your practice!
We hope you’ll join us in-studio when you can, when you’re ready!
See Memberships
https://aleentabarre.com/pages/aleenta-barre-subscriptions-and-passes
Our studio experiences are curated for you to melt into some “me-time”, unwind, and enjoy moving your body freely. Part of that means leaving the outside world behind for an hour – including your small humans. With this in mind, we don’t offer a crèche service.
We offer Teen Yoga for adolescents during the school terms and, of course, if your children have grown up we’d love nothing more than to see you practice in the studio together!
You can enquire with our incredible women’s health physio, Ellie Parnell, here. Aleenta members – get a 10% discount on your initial clinical pilates assessment!
Classes Bookings
Yes, you gotta book. This way, your instructor can plan ahead. They’ll want to prep so they can offer you modifications throughout class. Your comfort is our priority!
Our classes do book out, as there are limited spaces in both the Mat and Reformer studios. Booking in early (even a week early!) ensures you get a spot and avoid disappointment.
Remember to cancel with plenty of time to spare (more than 4 hours in advance) so someone else can take your spot if you find you’re unable to make it and you don’t get hit with a late-cancel or no-show fee.
You can book either on our website by going to your favourite studio’s page and accessing the timetable, or you can download the Aleenta app. If you’re booking a livestream class, make sure you select “online”.
Our app uses a booking system called Momence – once your details and membership information are in the secure system, they stay there to make booking quick and seamless each time.
If you run into trouble, we’re just an email away and will help you as swiftly as we can!
You can use any pass! We offer a range of options.
Are you a new client? Make the most of your experience on our unlimited 7-DAY TEASER – the intro pass of your wildest dreams in which you explore and fully immerse yourself in our epic range of classes.
No drama! Once you book a livestream class (the same way you book a studio class on the website or app), a Zoom meeting link is immediately sent to the email address you registered with us.
Choose which device (phone, tablet, laptop) you’ll use and download the Zoom app. If you don’t have a Zoom account, you’ll need to create one – this is quick and easy to set up.
Once you’re signed into Zoom, click the link in the email we sent you and follow the prompts. You’ll either see your instructor on the screen, or the Aleenta screen saver, in which case your instructor will be with you super soon. We love to see your face but you can totally opt to have your camera on or off.
Remember to check the chat box for any notes about equipment you may need, especially for Yoga and Pilates!
Once you book your very first class, the Teaser Pass activates. However, if you book a class, cancel it, and then, for example; wait for a week before making another booking, your pass will no longer be valid.
Similarly, if you make a booking for a particular day but later decide to attend an earlier session, the pass will show as inactive, as it is linked to your initial booking.
In such situations, feel free to reach out to us at hello@aleenta.club and we will be happy to assist you with your account.
ALL the classes. Do as many as you can, at any of our 5 beautiful studios. Get the most out of this intro pass so you get a feel for our people and offerings.
Before it expires, have your people call our people about the best way to continue moving with us, or check out our amazing memberships, subscriptions and packs here!
Class Etiquette
Grippy socks are required-wearing in all studio classes! And if you forget yours or don't yet have a pair in your life, we have oh-so-many cute styles for purchase at all studios. You can also buy them from our online store at the link below!
This is a safety & hygiene thing – and we appreciate your understanding.
On a Reformer, they’re necessary for grip on the carriage as you move around. And over in the mat studio, it’s like having your own personal cheerleaders for your feet, ensuring you stay grounded and confident throughout the class! It also helps to keep equipment clean for the next person.
When in doubt, arrive early! We love it when people get here 5-10 mins prior to the start of class because it allows you to ground and settle. You can have a stretch or a chat or a lie down. But you’ve arrived.
Give yourself extra time if you think traffic might be a thing or parking is tricky.
The warm-up or integration in the first part of class is vital – if you’re more than 5 mins late, you’ll likely not be able to join the class. We don’t wanna have to say no. So just come early!
Yes, please do! It really is essential for a few reasons.
Capacity limits – classes do book out, and we only have a limited number of Reformers and mat spaces in our studios. We love everyone to have a positive studio experience, and being turned away from a class is definitely not that! So book your spot in advance to avoid disappointment.
Set-up efficiency – even if a class isn’t booked out, our instructors will set up enough mats and equipment for those booked in. Having to shuffle mats to set up another spot at the last second before class starts can feel disruptive for other clients. Even a last minute booking is better than none at all!
Your comfort – our instructors need to know who’s booked in before class so they can prepare modifications according to the physical abilities, or to accommodate injuries or pregnancy, for each person in the class.
We appreciate your consideration!
In terms of threads, active wear that allows you to move is the go. You'll need to bend, squat, reach and twist. We want you to feel comfy in your second skin during your workout! Think stretchy leggings or yoga pants.
We’d advise against shorts so your legs are protected when we use equipment and to avoid inadvertently flashing the person behind you (we’re sure your undies are great but it’s better to leave some things to the imagination).
Remember those funky patterned grippy socks to provide support and add a spring in your step.
Our classes are device-free zones – phones and smart watches will be on silent and left in a safe place in the foyer. Medical professionals and other people on call for work, please know we can make exceptions – talk to us prior to class to let us know this is a thing for you.
A strong sense of community emerges when people connect, so chat with your neighbour when you’d normally be scrolling, playing with your fitness settings, or sending a last-minute email.
We don’t keep a clock in the studio because your workout is a time to be present, in the present!
We do love seeing your happy and gorgeous faces in our studios, so feel free to take a fun snap pre or post class and share with us on socials @aleenta.club
Please bring a towel and a reusable water bottle (we have refill stations) to each class.
After each class you wipe down your own equipment and pack it away so that everything is sanitised and tidy for the next person. Hand sanitiser is strategically placed within studios and we encourage you to get into it!
Life happens, we get it! Due to the limited capacity of our classes, we kindly request that you cancel your class as soon as possible.
To avoid any fees, cancel your spot at least 4 hours in advance, just as easily as you booked it through the Aleenta app or website. A late-cancel (within 4 hours of the start of class) incurs a $5 fee.
We appreciate your cooperation, and we look forward to seeing you in the next class!
We have a policy in place to ensure fairness for everyone, particularly as some classes will have a waitlist. People on Ultimate Membership, Club Passes, and Intro Passes, are charged a $5 no-show fee. Club Pack & Casual class no-shows will forfeit the class that was booked.
We kindly ask that you keep this in mind and make the most of every opportunity to join us!
Passes
Absolutely! Your pass or membership unlocks access to all of our marvelous studios.
Early morning Pilates near home at one studio, a yoga class at another location on your lunch break – you can enjoy the flexibility of using your pass or membership across all of our incredible locations!
If you bounce between Adelaide and Melbourne for work, no problems! You can access our studios in both cities on the one membership. Embrace the freedom to explore.
Absolutely! With your pass or membership, the possibilities are endless.
It depends what you’re after! Subscriptions are our flexible option, while Passes are a lock-in contract. The cost of each option is reflected in its offerings, which we’ve curated to respond to what you need most – a membership that suits your lifestyle so you can keep kicking goals!
Our Club Subscriptions are no lock-in, rolling direct debit memberships with 3 options:
Ultimate is the magical unicorn subscription with rewards, including a 10% discount on retail products, unlimited access to all classes (livestream and on-demand), anytime, and unlimited Free Friend Passes. Your 2 Classes per Week & 3 Classes per Week options explain themselves! These offer perks including 5% discounts on retail products and 2 Free Friend Passes per month.
Club Subscriptions can be placed on hold anytime, so perfect for those who travel often, work shifts or have a schedule that changes regularly.
Club Passes are a great way to establish a routine and hold yourself accountable for your fitness and wellbeing! When you choose a 3 Month or 6 Month option, you sign up for unlimited classes during that time! These Passes are contract memberships, paid upfront and non-suspendable.
12 months. You have a generous timeframe to use up the classes you’ve purchased. The pass itself remains valid for 12 months, but keep in mind that once you’ve used all the classes included in your pass, it will be considered complete. So, take your time, enjoy the flexibility, and make the most of your classes within your 12-month window!
For Subscribers
Fantastic news! Suspending your subscription is as easy as a few clicks and some virtual magic! Simply scroll down to the bottom of our website and locate the MEMBERS section in the footer.
You’ll spot a delightful link titled “Subscription FREEZE” waiting there for you.
Fill out that form with a sprinkle of your info, and ta-da! It automatically whizzes its way to us, and we’ll take care of the rest!
Please note the terms of your membership – our direct debit Club Subscriptions are freeze-able but our Club Passes (3 months & 12 months on a contract) are not.
While it’s a little sad to say goodbye, we understand that circumstances change. If you’re looking to cancel your membership, we’ve made the process as simple as can be!
Under the MEMBERS section at the bottom of the website, locate a link titled “Subscription TERMINATION”. Submit that form, and we’ll handle everything from there, ensuring a smooth transition.
We appreciate the time you’ve spent with us and hope you’ll return one day soon!
Ready to share the love of fitness with a friend? If you have a Club Subscription, we’ve got you covered with our fabulous free friend pass!
Head to the Aleenta App and in the Community Section, there's a Post titled "How You Bring a Friend for FREE as a Subscription Member". And you'll find all the deets there!
Where do we even start?
You can attend unlimited classes at any studio (including access to livestream and On Demand), get a 10% discount on retail products including grippy socks (yay!!), and receive Unlimited Free Friend Passes*.
Plus, as an Ultimate Subscriber, you’ll have exclusive access to discounted workshops and challenges!
It’s a rolling fortnightly direct debit, no lock-in contract, and you can suspend it whenever you need to. Elevate your fitness experience with our Ultimate Club Subscription today!
*Please note: Free Friend passes are valid for your buds who haven’t been to Aleenta previously. One friend per class. Each person has one glorious Free Friend opportunity, after which they’re encouraged to check out our 7-DAY TEASER and other passes.
Hi friend, need more clarity?
Email us hello@aleenta.club and we’ll get right back to you.