Version: 28 May 2026
Business name: Aleenta Health Club
Legal entity: Aleenta Barre Rundle St Unit Trust ABN 42 792 155 282 trading as Aleenta Health Club
Email: hello@aleenta.club
Phone: 1800 672 606
Website: www.aleenta.club

1. Welcome to Aleenta

Welcome to Aleenta. We’re so glad you are here.

These Terms explain how things work at Aleenta, including memberships, bookings, cancellations, payments, safety, studio conduct and your rights.

They apply when you:

• buy a membership online;
• buy a class pass;
• book or attend a casual class;
• attend a private class, workshop, event or program;
• use an Aleenta studio, website, app or booking system; or
• visit as a guest.

By buying, booking or attending an Aleenta service, you agree to follow these Terms, your Membership Agreement if you have one, our Client Health & Safety Acknowledgement, and any reasonable instructions we give you.

These Terms are designed to help everyone enjoy a safe, respectful and positive experience at Aleenta.

2. Who we are

Aleenta Health Club is operated by:

Aleenta Barre Rundle St Unit Trust ABN 42 792 155 282 trading as Aleenta Health Club.

Our studios are currently located at:

• 67 Jetty Road, Glenelg SA 5045;
• Shops 5 & 6, 1–3 Metro Parade, Mawson Lakes SA 5095;
• 421 Magill Road, St Morris SA 5068;
• Level 1, 255 Rundle Street, Adelaide SA 5000;
• Shop 4, 555 Bourke Street, Melbourne VIC 3000; and
• any other Aleenta studio listed by us from time to time.

3. Online acceptance and electronic signing

You may join Aleenta online through our website, app or booking system.

By ticking the required acknowledgement boxes, typing your name, submitting your details and clicking Buy, I Agree, Join Now or similar, you confirm that:

(a) you are the person named in the Membership Agreement;
(b) you agree to sign electronically;
(c) your electronic acceptance is intended to be your signature;
(d) you have had the opportunity to read your Membership Agreement, these Terms, the Health & Safety Acknowledgement and any applicable recreational services notice before purchase; and
(e) you agree to be bound by those documents.

We may keep an electronic record of your acceptance, including your name, email address, mobile number, date and time of acceptance, IP address, selected membership, payment record, checkboxes accepted and document versions accepted.

A copy of your agreement will be emailed to you or made available in your Aleenta account after purchase.

4. How these Terms work with your Membership Agreement

If you are a member, your agreement with us is made up of:

• your Membership Agreement;
• these Terms;
• the Client Health & Safety Acknowledgement;
• any payment or direct debit authority; and
• any special conditions agreed in writing.

If there is any inconsistency:

• your Membership Agreement applies to your membership type, price, minimum term, payment frequency, cancellation rights and state-specific legal notices;
• these Terms apply to day-to-day studio matters, including bookings, attendance, health and safety, class passes, promotions and studio rules.

5. AUSactive Code

Aleenta is an AUSactive member and agrees to follow the AUSactive National Code of Practice where it applies.

Please contact us first if you have a concern. We will always try to respond respectfully and fairly. You can contact us at hello@aleenta.club.

You may also contact AUSactive if you believe Aleenta has breached the AUSactive Code.

6. Membership types

Aleenta may offer the following membership options.

Weekly Membership

A Weekly Membership is an ongoing weekly membership with no minimum term.

It continues until you or we cancel it in accordance with your Membership Agreement and these Terms.

Weekly Subscription Membership with Initial Fixed Term

This is an ongoing weekly membership with an initial fixed period.

The current initial fixed period is 13 weeks.

After the initial fixed period, your membership continues as a Weekly Membership unless you cancel.

Fixed-Term Membership

A Fixed-Term Membership runs for a set period.

It ends automatically at the end of that period and does not roll over.

Club Pass

A Club Pass is a fixed-term membership or pass paid upfront.

It gives you access to the services and period stated at purchase.

7. Class passes and casual classes

A Class Pass gives you a set number of classes within the validity period stated at purchase.

A casual class is a single class purchased for one visit.

Class passes and casual classes are personal to you. They cannot be shared, sold, transferred or gifted unless we agree in writing or the law requires it.

8. Cooling-off period

New Membership Agreements have a 7-day cooling-off period.

The cooling-off period starts the day after you accept the Membership Agreement online or otherwise sign it.

To cancel during the cooling-off period, please email hello@aleenta.club or submit the Termination Form.

If you cancel during the cooling-off period, we will refund amounts you have paid within 14 days, less:

• the value of any services already supplied; and
• any reasonable administration or joining fee disclosed before you joined.

9. Bookings

All class bookings must be made through the Aleenta app, website or booking system.

Class places are limited and are allocated on a first-booked basis.

Please check the current timetable before attending, especially for early morning, evening, public holiday or special-event classes.

We may change class times, teachers, formats, rooms, locations or timetables when reasonably necessary. We will do our best to let you know about material changes.

10. Waitlists

If a class is full, you may join the waitlist.

Please only join the waitlist if you are genuinely able to attend.

If a place becomes available, you will be automatically added to the class and notified by text, email or app notification.

The waitlist closes 60 minutes before class.

11. Class cancellation policy

Life happens. If you can no longer attend, please cancel early so someone else has the chance to move.

You must cancel at least 4 hours before class to avoid a late cancellation.

Cancellations must be made through the Aleenta app, website or booking system.

We cannot guarantee that cancellations by phone, text, email, social media or in person will be processed in time.

12. Late cancellations and no-shows

A late cancellation happens when you cancel inside the 4-hour cancellation window.

A no-show happens when you book a class but do not attend.

Current policy:

• Unlimited members receive 2 free late cancellations and 2 free no-shows per calendar month.
• 1, 2 and 3-class-per-week members receive 1 free late cancellation and 1 free no-show per calendar month.
• After the monthly allowance, Unlimited members may be charged a $5 late-cancellation fee or $5 no-show fee.
• For class pass holders and limited weekly memberships, the relevant class credit may be forfeited.
• Late cancellations and no-shows do not roll over.

13. Arriving late

Please arrive 5 to 10 minutes before class starts.

This gives you time to settle in, set up your space and let your teacher know about anything they should be aware of.

For safety reasons and to minimise disruption for the class, late entry is not permitted after class has started.

If you arrive late, you may be marked as a no-show.

14. Membership changes

You may request an upgrade or downgrade using the Membership Change Form.

Please give at least 7 days’ notice.

Changes take effect from your next billing date unless we agree otherwise.

One membership change is free in each 3-month period. Additional changes may incur a reasonable administration fee if disclosed before the change is made.

15. Freezes

You may request a membership freeze:

• in weekly blocks;
• for a minimum of 1 week;
• for a maximum of 6 weeks at a time;
• by submitting the Freeze Form at least 72 hours before your next billing date.

There is currently no standard freeze fee.

Back-to-back rolling freezes are not permitted unless we agree.

If you freeze during an initial fixed period or fixed term, the membership period will be extended by the length of the freeze.

16. Medical deferrals

If you are temporarily unable to use Aleenta services because of physical incapacity, you may request a medical deferral.

We may ask you for a medical certificate so we can assess the request fairly.

Medical deferrals may be granted for up to 3 months in any 12-month period unless we agree to a longer period.

17. Cancelling your membership

We know circumstances change. To make sure your cancellation is recorded correctly, you must cancel using the Termination Form on the footer of the Aleenta website.

Verbal cancellation or email requests cannot be processed.

Weekly Membership

You may cancel a Weekly Membership at any time by giving written notice through the Termination Form found in the footer of the Aleenta website.

Your membership will end at the start of the first weekly supply period that begins 7 days or more after we receive your notice.

No cancellation fee applies.

You are not entitled to a refund for the remainder of the current weekly supply period, or for any weekly supply period that starts less than 7 days after your notice, unless required by law.

If you have paid in advance for a future supply period after your membership ends, we will refund that amount.

Subscription Membership

During the initial 13-week fixed period, you may cancel:

• during the cooling-off period;
• because of permanent sickness or physical incapacity;
• because of our material breach if not remedied within a reasonable time;
• by paying the early-exit fee stated in your Membership Agreement; or
• where you otherwise have a legal right to cancel.

After the initial fixed period ends, you may cancel on 7 days’ written notice with no early-exit fee.

Fixed-Term Membership or Club Pass

A Fixed-Term Membership or Club Pass ends automatically at the end of its term.

If you cancel early, your refund or release from further payment will be calculated in accordance with your Membership Agreement.

18. Direct debit and payment authority

Recurring payments are processed by our payment provider.

Current provider: Stripe.

Please keep your payment details up to date.

When your membership ends, we will stop future payments. You should also cancel any direct debit or recurring card authority with your bank or card provider.

19. Failed payments

If a payment fails, we may retry the payment up to three times.

If payment remains unpaid, we may:

• suspend your membership;
• cancel upcoming bookings;
• restrict further bookings;
• recover amounts properly owed; or
• terminate your membership after giving reasonable notice, unless immediate action is reasonably required.

You are responsible for any fees your bank or card provider charges you for failed payments.

20. Fee changes

We will not increase your membership fees during an initial fixed period or fixed-term membership.

For ongoing memberships, we may increase fees by giving at least 60 days’ written notice. We may give this notice by email, in-app notification or another written method we reasonably choose.

If a fee increase materially disadvantages you, you may cancel before the increase takes effect without an early-exit fee.

21. Health and safety

Your safety matters to us.

Exercise involves physical effort and some risk. Before attending, you must complete our Client Health & Safety Acknowledgement and any required pre-exercise questionnaire.

Please tell us and your teacher if you have any injury, illness, pregnancy, pain, dizziness, medical condition, medication, recent surgery, or anything else that may affect your ability to exercise safely.

We may require medical clearance before allowing you to participate.

During class, please listen to your body. If you feel pain, dizziness, shortness of breath, faintness, discomfort or concern, stop exercising and tell your teacher immediately.

22. Pre-natal and post-natal clients

We welcome pre-natal and post-natal clients and want to support you to move safely.

If you are pregnant or returning after birth, you must complete the relevant Aleenta Pregnancy intake form before attending.

Please tell your teacher before each class how many weeks pregnant you are or how recently you gave birth.

Medical clearance may be required for high-risk pregnancies or return to exercise after birth.

23. Studio rules

Aleenta is an inclusive, respectful and safe space. Everyone who attends our studios should feel welcome, supported and free from discrimination, harassment, intimidation or unsafe behaviour.

To help us maintain that environment, you must:

• treat staff, teachers, contractors and other clients respectfully;
• follow teacher and staff instructions;
• wear suitable clothing;
• wear grippy socks in studio classes for hygiene and safety;
• use equipment safely and only as instructed;
• wipe down mats and equipment after use;
• return equipment after class;
• keep phones on silent and out of the studio to avoid disrupting class;
• not film or photograph other clients, staff or teachers without their consent;
• not bring children, guests or animals into class unless approved by Aleenta, except where required by law, such as for an assistance animal;
• not interfere with another person’s belongings;
• not engage in bullying, harassment, discrimination, threatening behaviour, aggressive behaviour or inappropriate conduct;
• not attend under the influence of alcohol or drugs;
• not use, possess, supply or distribute illicit drugs or banned performance or image-enhancing substances.

We may refuse entry, ask you to leave, suspend access or cancel your membership if you do not follow these rules, particularly where behaviour affects the safety, comfort or wellbeing of others.

24. Age policy

Aleenta classes are designed for adults. Clients under 18 require parent or guardian consent.

Current policy:

• 16–17 years: a parent or guardian must accept the agreement and may be required to remain on the premises.
• Under 16: a parent or guardian must attend class with the child unless Aleenta agrees otherwise.
• Children who are not booked into a class cannot wait inside the studio room.

For South Australian clients under 18, Aleenta will not ask the child, or a parent or guardian on the child’s behalf, to sign the South Australian recreational services exclusion notice.

25. Personal belongings

Please bring only what you need.

Lockers or storage areas may be available, but you use them at your own risk.

Except where required by law, Aleenta is not responsible for lost, stolen or damaged belongings.

26. Photos, video and marketing

We may take photos or videos in our studios for marketing, social media, training and promotional purposes.

You may opt out by emailing hello@aleenta.club.

If you opt out, we will not knowingly feature you in future marketing content. Existing published content may take time to remove.

You must not film or photograph other clients, staff or teachers without their consent.

27. Promotions and intro offers

Promotions, discounts, referral offers and promotional codes are subject to the terms stated at the time of the offer.

Unless stated otherwise, offers:

• are personal to the recipient;
• cannot be exchanged for cash;
• cannot be combined with other offers;
• cannot be transferred or shared;
• may be changed or withdrawn before purchase.

Intro offers are available to new Aleenta clients only.

If an intro offer is used by someone who is not a new client, or under a false name, email or identity, we may cancel the offer and refuse studio access.

28. Gift cards

Gift cards are not redeemable for cash.

Gift cards cannot be replaced if lost or stolen unless required by law.

Gift cards will comply with applicable Australian Consumer Law requirements.

29. Private classes, workshops and events

Private classes, workshops and events may have their own booking and cancellation terms.

Unless stated otherwise:

• payment is required at booking;
• private classes require at least 24 hours’ written cancellation notice;
• cancellations inside the cancellation window may be forfeited;
• refunds are available where required by the Australian Consumer Law.

30. Refunds and Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded.

If the Australian Consumer Law gives you a right to a refund, replacement, repeat service, cancellation or other remedy, these Terms do not limit that right.

“No refund” wording does not apply where the Australian Consumer Law requires a refund or other remedy.

31. Recreational services warning

Aleenta classes involve physical movement and exercise. Like all physical activity, participating in our classes carries some risk of injury.

Before you purchase a membership, pass or class, or before you attend your first class, we may ask you to read and accept the recreational services warning or exclusion notice that applies in your state.

This notice explains how certain rights may be limited to the extent allowed by law. It does not remove any rights that cannot legally be excluded.

For South Australian clients, the South Australian recreational services notice may apply.

For Victorian clients, the Victorian recreational services warning may apply.

The relevant notice will be shown separately during online signup or before your first class, and will form part of your agreement with Aleenta.

For South Australian clients under 18, Aleenta will not ask the child, or a parent or guardian on the child’s behalf, to sign the South Australian recreational services exclusion notice.

32. When we may suspend or cancel access

We may suspend or cancel your access if you:

• fail to pay fees when due;
• seriously or repeatedly breach these Terms;
• act in an unsafe, abusive, threatening, discriminatory or inappropriate way;
• harass staff, teachers or other clients;
• damage property or equipment;
• share your membership or pass;
• misuse promotions or intro offers;
• provide false information;
• breach our health and safety requirements; or
• use, possess, supply or distribute illicit drugs or banned substances.

Where reasonable, we will give you notice and an opportunity to fix the issue.

We may act immediately where there is a serious safety, behavioural, legal or operational concern.

33. Privacy

We collect personal information to manage bookings, memberships, payments, health and safety, communications, complaints and legal compliance.

Health information is sensitive information and will be handled carefully.

We may share information with booking systems, payment processors, professional advisers, emergency services, regulators or other parties where reasonably necessary or required by law.

34. Changes to these Terms

We may update these Terms from time to time.

For material changes, we will give reasonable written notice where practical.

Changes will not retrospectively reduce your rights during a fixed term or initial fixed period.

If a change materially disadvantages you, you may cancel without an early-exit fee before the change takes effect.

35. Governing law

For services supplied in South Australia, South Australian law applies.

For services supplied in Victoria, Victorian law applies.

The Australian Consumer Law applies nationally.

1. Who is running the promotion?

This promotion is run by The Trustee for ALEENTA BARRE RUNDLE STREET UNIT TRUST ABN 42 792 155 282, trading as Aleenta Health Club.

Our address is 421 Magill Road, St Morris SA 5068.

In these terms, we call ourselves Aleenta, we, us or our.

This promotion is a game of chance run to promote Aleenta’s services. It is only open in South Australia and Victoria. The total prize pool is $2,575 AUD.

The promotion will be run in line with applicable South Australian and Victorian trade promotion and consumer laws.

2. Promotion dates

The promotion starts at 12:00am ACST on 15 June 2026.

It ends at 11:59pm ACST on 5 July 2026.

We call this the Promotion Period.

All times stated in these terms are Australian Central Standard Time, being South Australian local time. During the Promotion Period, this is 30 minutes behind Victorian local time.

3. Who can enter?

You can enter if you:

(a) are aged 18 or over; and
(b) live in South Australia or Victoria.

You cannot enter or win if you are:

(a) an employee, contractor or agent of Aleenta;
(b) an immediate family member of any of the above;
(c) living in the same household as any of the above; or
(d) a person who has access to class attendance records used to check entries.

4. How to enter

To enter, you must claim a Sign Up ticket.

You can claim your Sign Up ticket through:

(a) the SA studio Sign Up link published by Aleenta;
(b) the VIC studio Sign Up link published by Aleenta; or
(c) in person at a participating Aleenta studio.

The participating studios are:

(a) Magill Road, SA;
(b) Glenelg, SA;
(c) Rundle Street, SA;
(d) Mawson Lakes, SA; and
(e) Bourke Street, VIC, located at Shop 4, 555 Bourke Street, Melbourne VIC 3000.

The Sign Up ticket is free. It is only a registration record for the promotion. It does not give you access to classes. It does not take a class from your existing pass. It cannot be used to book classes.

There is no extra fee to enter the promotion. However, to take part, you must have an eligible Aleenta pass or membership so you can attend classes during the Promotion Period. Any cost of attending classes is the ordinary cost of Aleenta’s services and is not a separate entry fee for this promotion.

5. Eligible passes

To attend classes for this promotion, you must have one of the following:

(a) an existing Aleenta membership;
(b) an existing Aleenta class pack, including sale packs;
(c) a casual single-class pass purchased directly from Aleenta; or
(d) the dedicated 12 in 21 Challenge Pack, which costs $199, includes 12 classes and is valid for 30 days from purchase.

The following are not eligible:

(a) Intro Passes; and
(b) third-party ClassPass bookings, if applicable.

The 12 in 21 Challenge Pack cannot be transferred to another person.

We do not provide refunds for unused classes if you change your mind. However, this does not affect your rights under the Australian Consumer Law. For example, if we cannot provide a service, or if consumer guarantees apply, you may still be entitled to a refund, credit or other remedy.

6. Eligible classes

Most regular studio classes count toward the promotion.

The following classes do not count:

(a) Teacher Trainee classes;
(b) workshops;
(c) special events; and
(d) free, complimentary or promotional sessions that Aleenta has not approved for this promotion.

You must book your class through the normal booking process.

Your attendance must be recorded for the class to count. We may check attendance using our booking and check-in records.

7. Weekly prize entries

There are three weekly prize draws.

To enter a weekly prize draw, you must:

(a) be registered for the promotion; and
(b) attend at least one eligible class during that promotion week.

Each eligible person receives one entry into the relevant weekly draw for that week.

Attending more than one class in the same week does not give you extra entries into that week’s draw.

Each participating studio will have one weekly prize winner each week. One Weekly Prize winner will be drawn for each participating studio from eligible entries allocated to that studio for that promotion week.

If an entrant attends eligible classes at more than one participating studio in the same promotion week, their weekly entry will be allocated to the studio where they first attended an eligible class during that week.

Each entrant can receive only one weekly entry per promotion week.

The promotion weeks are:

(a) Week 1: 15 June 2026 to 21 June 2026;
(b) Week 2: 22 June 2026 to 28 June 2026; and
(c) Week 3: 29 June 2026 to 5 July 2026.

8. Major Prize entries

To enter the Major Prize draw, you must:

(a) be registered for the promotion; and
(b) complete 12 eligible classes during the Promotion Period.

Each eligible person receives one entry into the Major Prize draw.

The Major Prize winner will be chosen at random from all eligible entrants who complete the 12-class requirement.

9. Prizes

Major Prize

There is one Major Prize.

The Major Prize is a six-month Aleenta membership, valued at $1,690 AUD.

If the winner is already an Aleenta member, the prize will be applied as a six-month extension or credit to their existing membership, unless we agree another arrangement in writing.

The Major Prize can be used at participating Aleenta studios.

The prize does not include travel, accommodation, parking or any other extra costs.

Weekly Prizes

There are 15 Weekly Prizes in total.

There is one Weekly Prize per participating studio, per promotion week.

Each Weekly Prize is valued at $59 AUD.

Each Weekly Prize is an Aleenta Health Club Tee.

The total prize pool is $2,575 AUD.

Prizes are not transferable. They cannot be exchanged for cash. They cannot be exchanged for another product or service unless we are required to do so by law, or unless we agree in writing.

If a prize becomes unavailable for reasons outside our reasonable control, we may replace it with a prize of equal or greater value where the law allows.

10. Draw dates and locations

All draws will take place at:

Aleenta Magill Road
421 Magill Road
St Morris SA 5068

The draws will be random. Each eligible entry in a draw will have a random and equal chance of being drawn.

Entrants do not need to be present at the draw to win.

Weekly Prize draws will take place at 10:00am ACST on:

(a) Monday 22 June 2026 for Week 1;
(b) Monday 29 June 2026 for Week 2; and
(c) Monday 6 July 2026 for Week 3.

The Major Prize draw will take place at 10:00am ACST on Monday 6 July 2026.

11. Winner notification and publication

Winners will be contacted in writing by email within 7 days of the relevant draw. We may also contact winners by phone.

We will use the contact details provided at registration.

Prizes will be provided to winners within 28 days of the relevant draw.

The Major Prize winner’s first name, surname and postcode will be published on Aleenta’s website at the webpage nominated by Aleenta for promotion results.

The Major Prize winner will be published on Monday 13 July 2026, and the result will remain published online for at least 28 days.

Winner details may also be published on Aleenta’s social media channels.

By entering, you agree that we may publish your details if you win, to the extent required or permitted by law and these terms.

12. If a winner cannot be contacted

If a winner cannot be contacted, or does not claim their prize within 30 days of the draw, we may hold a redraw.

Any redraw will take place within 14 days after that 30-day claim period ends.

The redraw will be held under the same conditions as the original draw.

Any redraw winner will be contacted, awarded their prize and, where required, published in the same way as an original winner.

13. Personal information

We collect and use your personal information to run the promotion. This includes:

(a) registering your entry;
(b) checking your class attendance;
(c) contacting winners;
(d) awarding prizes;
(e) publishing winner details where required or allowed; and
(f) keeping promotion records.

We will only send you marketing messages if you have separately agreed to receive them.

Your personal information will be handled in line with our Privacy Policy, available on the Aleenta website.

You may be asked to take part in reasonable promotional activity, such as a photo for social media. This is optional. You do not have to take part in promotional activity to receive your prize.

14. Health and safety

This promotion involves physical exercise.

By entering, you confirm that you are fit to take part in classes.

If you have any health condition, injury or concern that may be affected by exercise, you should get advice from a qualified healthcare professional before taking part.

You take part at your own risk.

Nothing in these terms limits any rights you have under the Australian Consumer Law or any other law that cannot be excluded.

15. Disqualification

We may disqualify you if you:

(a) give false or misleading information;
(b) try to falsify or manipulate attendance records;
(c) behave dishonestly;
(d) breach these terms; or
(e) act in a way that is unfair to other participants or contrary to the spirit of the promotion.

We will only disqualify someone where we reasonably believe there is a valid reason to do so.

16. Changes to the promotion

We will run the promotion as described in these terms.

We may change, suspend or end the promotion only if:

(a) we are required to do so by law; or
(b) something outside our reasonable control makes the promotion unworkable.

Examples include extended studio closures, serious technical issues, natural disasters, government directions or other major events outside our control.

If we need to make a material change, we will let participants know by email and/or in-studio communication.

Where possible, we will honour entries that were already validly received before the change.

17. Liability

Nothing in these terms excludes, limits or changes any right or guarantee you have under the Australian Consumer Law or any other law that cannot be excluded.

To the extent the law allows, Aleenta is not responsible for loss, damage, injury or delay caused by:

(a) events outside our reasonable control;
(b) incorrect contact details provided by an entrant;
(c) an entrant’s breach of these terms;
(d) an entrant’s failure to follow studio rules or safety directions; or
(e) technical issues that affect registration, bookings, attendance records or communications.

18. Records

We will keep promotion records for three years after the promotion ends.

This includes entry records, attendance records, draw records and winner details.

19. Governing law

These terms are governed by the laws of South Australia, subject to any mandatory laws that apply in Victoria or any other jurisdiction and cannot be excluded.

Any dispute may be dealt with by a court or tribunal that has authority to deal with the matter.

20. Acceptance of these terms

By registering for the promotion, you confirm that you have read, understood and accepted these Terms and Conditions.

Privacy Policy
Aleenta Health Club

1. Introduction
Aleenta Health Club ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information
We may collect personal information from you when you:

• Register for a membership or account
• Make a booking for a class or service
• Purchase products from us
• Subscribe to our newsletter or promotional materials
• Contact us for support or enquiries
• Interact with our website, social media pages, or mobile applications

The personal information we collect may include, but is not limited to:

• Name
• Contact details (email, phone number, address)
• Date of birth
• Health and medical information (where relevant to your participation in our services)
• Payment details
• Preferences and interests

We gather personal information through online forms, in-studio registrations, phone or email communications, social media interactions, and analytics tools that track website and app usage.

3. Use of Personal Information
We use your personal information to:

• Provide you with our services, including fitness classes, membership benefits, and wellness products
• Process payments and manage bookings
• Communicate with you regarding your membership, promotions, and special offers
• Improve our services, website, and user experience
• Comply with legal obligations and maintain security
• Conduct customer feedback surveys to enhance service offerings
• Personalise marketing materials and promotional offers based on user preferences

4. Disclosure of Personal Information
We may share your personal information with:

• Third-party service providers assisting with payments, bookings, and digital services
• Regulatory authorities as required by law
• Partners or affiliates providing additional services relevant to your membership
• Marketing and advertising partners for targeted promotions (with your consent)
• Website analytics and data tracking services to improve user experience

We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

5. Management and Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is stored securely, and access is restricted to authorised personnel only.

We manage client data through secure cloud storage, password-protected databases, and encrypted transactions. We regularly review and update our security measures to comply with industry standards.

6. Access and Correction
You have the right to access and update your personal information. If you believe any information we hold is incorrect, please contact us at hello@aleenta.club. We will take reasonable steps to correct any inaccuracies.

7. Cookies and Online Tracking
Our website may use cookies and similar tracking technologies to enhance user experience. You can manage your cookie preferences through your browser settings. We may also collect data through Google Analytics and similar tools to monitor website traffic and engagement.

8. Marketing Communications
If you have opted in to receive marketing communications, we may send you promotional materials. You can opt-out anytime by clicking the "unsubscribe" link in our emails or contacting us directly.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website, and significant changes will be communicated to you where necessary.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Aleenta Health Club
Email: hello@aleenta.club
Phone: 1800 672 606
Address: c/- 421 Magill Rd, St Morris SA 5068

Effective Date: 19 March 2025

1. Eligibility:

• Referrals are available to current Aleenta members only.
• The referred friend must be a new client (not a current or past Aleenta member).
  

2. Referral Process:

• Referrals must be made using the unique referral link available in the Aleenta App.
• Manual referrals outside of the App are not eligible.

3. Friend’s Reward:

• The referred friend will receive one (1) complimentary casual class credit to attend a class with the referring member.
• The class credit must be used within fourteen (14) days of issue.
• No extensions, transfers, or cash alternatives are permitted.

4. Member’s Reward:

• The referring member will receive a $50 automated discount applied to their membership, subject to:
• the referred friend purchasing a minimum three-month membership subscription; and
• the referred friend spending a minimum of $90 with Aleenta.

5. Processing:

• Referral rewards are processed automatically within the system.
• Members acknowledge there may be a short delay for the discount to appear.

6. General:

• Aleenta reserves the right to vary, amend, or withdraw the Refer & Earn program at any time without notice.
• Standard membership Terms & Conditions apply.